Shipping policy

At Gruhini Silks, we are committed to providing our customers with the best possible shopping experience, including fast and reliable shipping. Please read our shipping policy to understand our procedures and ensure a smooth delivery process.

Shipping Partners

We have partnered with Delhivery and Bluedart logistics to ensure faster and more reliable delivery of your orders.

Order Processing Time

  • Order Dispatch Time: All orders are dispatched within 2-3 business days from the date the order is received.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please check your spam/junk folder if you do not receive this email.

Shipping Time

  • Domestic Shipping: The estimated delivery time for domestic orders is between 3-7 business days after dispatch, depending on the delivery location.
  • International Shipping: We currently do not offer international shipping. We apologize for any inconvenience this may cause.

Shipping Charges

  • Standard Shipping: Shipping charges are calculated at checkout based on the delivery location and the total weight of your order.
  • Free Shipping: We offer free shipping on orders above a certain amount. Please refer to our website for the latest free shipping threshold.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the respective logistics partner’s website.

Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. Gruhini Silks is not responsible for orders shipped to incorrect addresses provided by the customer.

Delivery Issues

  • Delayed Delivery: While we strive to deliver your orders on time, there may be unforeseen delays. We appreciate your understanding and patience in such situations.
  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer support team at [customer support email] for assistance. We will work with our logistics partners to resolve the issue promptly.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at gruhinisilks@gmail.com or call us at 8867515505 phone number. Our customer support team is available to assist you.